Madison O’Malley is Manager of Event Experience at ServiceNow, bringing a communications-first lens to branding and corporate events. With experience across internal and external communications, she focuses on programs that strengthen stakeholder relationships and move organizational goals forward. O’Malley partners with cross-functional teams to align identity, messaging, and on-site experience, ensuring events reflect the brand with clarity and consistency. Her interests span corporate identity, issue management, and full-spectrum relations—from clients and employees to media, investors, and the public. Known for calm coordination and crisp execution, she helps convert strategy into experiences that are coherent, on-brand, and measurable.
