May 2022
Gordon Stake
Managing Partner / Event Marketing Partners
Treasurer, CEMA Board of Advisors
Make plans to be at CEMA Summit in Nashville, July 31-August 2. There’s nowhere like it to learn from and network with the best of the best. From the newly announced keynote by Judi Holler and her focus on embracing an improvisational mindset to fun and fabulous networking, you will find it an investment in your future.
Agents of Change is the topic of the 2022 CEMA Town Hall and it’s a topic that should be top of mind for all of us. For those who know me, I have a daughter going through the college admissions process. It’s involved multiple trips to both coasts and touring quite a few campuses. On one tour during a session led by three academic Deans, I was struck by something they said that really resonated with me.
These educators shared their pandemic learnings and how academics at their university will change moving forward. They shared that the pandemic demonstrated how some things works really well virtually/digitally while others are best done in person. Their musings started me thinking of what our team has learned during and as we come out of the pandemic. We’ve learned how to pivot and to embrace change. We’ve learned that your 2019 event agenda isn’t going to work for your 2022 event. We have all learned a new way to effectively communicate and that we can learn digitally. What resonated with me is the importance of in-person event marketing and the value proposition that digital events offer.
2022 is a new world where we can take what we’ve learned to create even more effective and meaningful events. Why do breakout sessions have to happen only during an event? Why can’t they be used for pre-work or post-event follow up to extend engagement and build value for attendees and the event organizer? This is what the Deans were discussing for their students, and our future attendees.
Get out from behind your computer to join me and the talented professionals who will be building those new best practices at CEMA Summit. You’ll share ideas and learn new things, connect with your peers, and it’s a lot of fun. It’s time well spent.
I hope to see you in Nashville, Gordon
MEMBER OF THE MONTH
Victor Kippes
CEO, and Founder of Validar Inc.
Victor Kippes is CEO, and Founder of Validar Inc. Validar provides a robust onsite registration and attendee tracking platform ideally suited for B2B event producers interested in generating demand. Victor has been in the event industry since 2003 and is the sole owner.
Adjusting to the pandemic and the onslaught of digital events was a life-changing experience for Victor. His respect for event producers and the creativity associated with building effective content has increased exponentially on top of an already high level of admiration. Victor takes great pride in being a CEMA member.
Validar was founded based on his experience as a receiver of leads for many years. He used to be the VP of Sales, managing a team of 50 sales reps globally. Much of Validar’s value proposition focuses on solving the challenges associated with managing and measuring event data and pipelines while helping event marketers understand their actual value as event producers. Victor believes that most event producers do not get the recognition they deserve for their extraordinary work! He enjoys listening, learning, and helping outstanding event marketers deliver on their vision. He also likes road cycling when time permits.
Victor has a son modeling in Los Angeles and managing Social Media for the Company and a daughter graduating this year with honors from the University of Washington.
Executive Profile
Reina Herschdorfer
Director of Marketing for National Meetings & Events for Caesars Entertainment
Reina Herschdorfer is the Director of Marketing for National Meetings & Events for Caesars Entertainment responsible for the Meetings & Events B2B marketing strategy for the meetings business for all Caesars Entertainment US properties over $500 Million in annual revenues.
She and her team manage all marketing and public relations efforts for meetings and events for Caesars Entertainment. Reina is responsible for the strategy and the execution of all marketing and PR efforts including social media and public relations, content for all digital channels including website, eblast communication and campaigns, print and digital advertising, Sponsorship, Tradeshows and Events. Some of the bigger campaigns include the opening of the Harrah’s Waterfront Conference Center when it opened, CAESARS FORUM in Las Vegas, advocacy for the meetings industry and the $400 Million reinvestment in Atlantic City in 2022. Her team supports the national sales team, the Experience team, and the Catering/Convention Services team in addition to the leadership.
Reina brings more than 20 years of international meetings industry and hospitality experience. Her career includes marketing, sales, catering and convention services leadership roles with Caesars Entertainment, Accor Hotels, Disneyland Paris, Starwood and IHG.
After graduating from Florida International University in Miami with a Bachelor’s Degree in International Hotel Management, she joined Intercontinental Hotels where she was the youngest Sales Manager in the company in pre-opening sales for the Houston Property. In Boston, with Westin Copley Place she became the Director of Convention Services. She was a member of the opening team for Disneyland Paris as opening Director of Convention Services. Her major accomplishments were managing the Grand Opening with more than 10 large corporate events with more than 10,000 attendees each. From Paris, she went to London to set-up the sales and marketing office as Director of Sales & Marketing for the Meetings & Events Business, the largest market outside France. In 2000, she joined Caesars Entertainment. She has been a Chairman’s Award winner.
Reina was born in The Netherlands. She speaks Dutch, French, English, conversational German and Spanish. She has lived and worked in 5 countries.
Newsletter Sponsor
InVision Communications
Make change. Not noise. In a world in which people are bombarded with communications, how do you break through the clutter to make meaningful connections with your audience? How do you create changes beliefs or behaviors to drive positive business outcomes? A full-service, award-winning audience engagement agency since 1991, we move people to action through connected experiences and integrated communications that are anchored in strategy, creativity, and technology. The partnerships we’ve built over the last 30 years are founded on trust and a culture that celebrates diversity, equity, and inclusion. We were an early mover to embrace digital, successfully pivoting hundreds of programs to virtual during the pandemic. Recently named to Inc. Magazine’s “Best Places to Work” for 2022. We proudly partner with some of the world’s most iconic brands, including Oracle, Genentech, Dell Technologies, Ace Hardware, Atlassian and DuPont, and bring them to life in exciting, memorable ways. We are headquartered in the SF Bay Area with offices in NY and Chicago. For more information, visit www.iv.com.
CEMA In-the-News
The 2022 NFL Draft Event from a Meeting Planner Perspective
May 11, 2022
Excerpts from the article below. Click here for the entire article.
CEMA Says
Caesars Entertainment’s program featured participation from CEMA, an 800-member-strong association of meeting and events professionals that frequently participates in Study Tours to high-profile events such as the NFL Draft.
“As event organizers and planners, we don’t often get the opportunity to go get an exclusive look at something so prestigious as this, and how it’s built from the ground up, and how it measures for success,” said Angie Smith, head of experiential events and field marketing for global software company Atlassian, who participated in the CEMA Study Tour. “With them being in a completely different vertical than us, it’s important for CEMA to offer these opportunities, because there’s so many parallels in how we do things, but at the same time it’s very different.”
Smith said one major insight she had was the almost never-ending cycle of the event.
“We commonly think of NFL sports being a seasonal thing, but they have been able to monetize and engage their viewers 12 months a year, and craft experiences to create the next generation of viewers—they just don’t stop,” she said. “I think the parallel in my world is we don’t create an event to be a moment in time. I’m in charge of creating leads and generating pipelines 365 days a year as well.
Young fan at 2022 NFL Draft Experience. Credit: Tyler Davidson
“[The NFL is] finding the next generation of fans, and I’m just trying to find the next buyer of a product,” she added. “To take a step out of what you do every day and see how it’s done in another industry lets you walk away kind of on a high and full of inspiration.”
As with probably most of the Study Tour participants, the sheer number of activations—such as the multi-day NFL Draft Experience filled with fan experiences and memorabilia for sale—while managing the pressure of staging a live broadcast was the most impressive aspect of the event.
“It’s so different when you’re activating across an entire city,” she said. “It was happening in like 20 different venues throughout the city at the same time. To get it right was just fascinating.”
“It really inspired me to think about how I create experiences for our C-level audience,” she continued. “It’s developing a sense of engagement on a level so they’re going to be forever committed to this organization because of the way you made them feel.”
CEMA members at Allegiant Stadium in Las Vegas. Credit: Tyler Davidson
Video highlights of the NFL Draft
Twenty CEMA members participated in the Behind-the-Scenes NFL Draft Study Tour sponsored by Caesars Entertainment and the LVCVA. The group visited 10 venues including the draft theatre and a viewing from the Eiffel Tower restaurant of the red-carpet media interviews in the Bellagio fountains. More than 300,00 fans attended, 1000 people worked the event that was managed by a 35-person NFL planning crew.
Thank you, Caesars Entertainment, for this glimpse of CEMA’s behind-the-scenes’ tour of the draft stage! Hear directly from Aubrey Walton, Director, Event Location Strategy & Planning. NFL Events on how the draft team managed the event and the questions posed by our CEMA members.
Here is the Leaderboard for the Pre-Summit Social Media Contest
This year, as we ramp up for Summit 2022, we’re running an engaging social contest to promote registrations that is fun and easy to participate in and helps support a great cause. Here are the current leaders in the campaign who shared our CEMA Summit ’22 promo posts and influenced registrations via their LinkedIn page. The members who generate the most engagement with the posts via their network will have a substantial number of trees planted in their names.
Entering the contest is simple. Click here to get started. The Start Planting button guides you to log into LinkedIn. You will then see a post with CEMA Summit news that you can share with your network in one click! You can also email or message the post to individual contacts.
The more you share the greater your chance to be on the leaderboard and win the contest. The winner will be recognized on stage at CEMA Summit.
1st Place – 20k trees planted (roughly the size of Central Park)
2nd Place – 5k trees
3rd Place – 2k trees
So, you too can spread the word about CEMA Summit and help plant a forest! We hope you’ll join us by clicking here.
UPCOMING EVENTS:
At our third CEMA Summit Town Hall —Agents of Change, our distinguished expert panel will offer high-level perspectives on industry trends, challenges, and opportunities in the coming year, with a forward look at what is going to drive event strategy and execution in the future. The panel will be tapping into the whole group to weigh in on how event execs can be agents of change for both their teams and organizations.
Thank you, Philadelphia CVB for sponsoring. Join us to “Feed Your Need to Lead” and get empowered at CEMA Summit.
Register here: https://cemasummit2022.com/
Discussion topics include:
- Novel approaches to planning, ideation, and innovation to create new experiences and differentiating our events. We’ll explore what is working and what isn’t…and why
- Insights on how senior leadership is reacting to event evolution and innovation; along with practical advice on earning a seat at the marketing leadership table
- New ideas and behaviors we need to embrace to position ourselves for what’s next – with a focus on how event environments will change, and how we can achieve that change within our space
- How to create real business value with unique content, education, and networking experiences to attract people to our events, and how to make event ROI so compelling that the time and expense of attending is justified at all levels of the organization
CEMA Summit Breakout Session Details
Get a front row seat to case studies, best practices, and impactful trends, as well as the most effective event engagement strategies and creative executions, from the people who make them happen. Many sessions are led by CEMA event execs including Bridgette Birdie – Cisco, Diana Cam – Workiva, Naomi Clare – StoryCraft Lab, Allison Crocker – VMware, Kati Quigley – Microsoft, Pat Swan – MVS, Angie Smith and Amy Walter – Atlassian, and more.
Journey Pathway | The Future of Teams Session Titles
- Supporting the Shift: Retrain, Reskill and Recognize Your Talent
- Taking Care of Yourself & Your Team
- Leading with Empathy: Empowering Your Team to be Agents of Change
- Shifting Your Trajectory to Executive Leadership
Journey Pathway | The Future of Events Session Titles
- Experience Evolution: Using Data to Grow and Retain Your Audience
- Personalized Journeys: The Next Frontier
- Content Continuum in an Asynchronous World
- Creating a 3P Sponsorship Strategy
Journey Pathway | Insights & Innovation Session Title
- Sustainability through Measurement and Innovation
- The Future of Experiential
- Technology Toolkit
- Case Study
We Belong. We Learn. We Contribute. We Move.
Connecting people who share a common purpose to inspire and learn from one another — the business of human connections — is what we do better than anyone else. In a world of continued uncertainty, these connections will help us lay the foundation for a better future.
Together we will create the tools you need to thrive tomorrow. Let’s unite, challenge, experiment, and contribute at Convening EMEA, 28 – 30 September. Taking place in one of the world’s leading meeting destinations, Vienna, Austria.
The pause is over, the restart has passed, together we move forward.
CEMA have an exclusive 20% discount, simply use promocode: C3M3A22 when registering.
May CEMA Connects — Channels and Choices
This month Naomi discussed “Experience Profiles” on who your audience is, what they value and care about, and why they want to attend your event. The group discussed how you use that knowledge to design a content plan around what you need to communicate for maximum engagement and effectiveness.
Use the QR code above to take the quiz yourself. For more highlights of this highly informative conversation click here.
CEMA Webinar Education Series — How to Build Hype for a Can’t-Miss Event
Thursday, June 9th, 11:00 PDT
Description:
You don’t have to convince us. We’re sure your events are incredible experiences, designed to offer your attendees an endless array of benefits. But how do you convince THEM? So many things compete for a potential event attendee’s time and attention these days. Other events, their overflowing inbox, meetings, and more meetings… all of which mean it can be easy for your event to get lost in the shuffle. How can you break through the noise and convince people that they need to make it a priority to register and attend your event? How can you build hype and ensure attendees don’t want to miss your event?
This webinar will be presented by Dara Burg, Senior Associate, Events Marketing as well as Emily Dick, Robin Clark from Cvent:
- The dos and don’ts of event website design
- Tips for ticketing and pricing your events
- Perfecting your promotional mix
- Reassuring attendees of safety as you return to in-person
Look for an email for registration for this event sponsored by Cvent.
CEMA Webinar Education Series — The Metaverse, Tomorrow for Today’s Events
Thursday, June 16th, 11:00 PDT
Description:
Presented by Steve Mapes, Impact XM, the Metaverse is one of the more popular buzzwords out there today. It may make you sound smarter at cocktail parties – but what does it really mean for your events in the next few years?
In this webinar, we’ll look at some opportunities to integrate early Metaverse initiatives into our events and build a migration path to the future. Some of the topics we’ll cover:
- Straight-forward overview of the Metaverse.
- Early opportunities for events and the Metaverse.
The evolution and impact of devices for the Metaverse and events.
June CEMA Connects:
Watch your emails for the next session on Content Curation or click here.
CEMA Members in the News
Congratulations to Stefanie Maragna for her new position as VP of Strategic Events & Customer Advocacy for Ring Central.
CEO of ProExhibits, Jody Tatro, was recently announced as the winner for EXHIBITOR Magazine’s Portable Modular Awards in the Best Use of Graphics category.
Welcome to New CEMA Members
Stacey Nishikawa, United Airlines; Lance Wheeler, Visit San Antonio; Lateefah Cavit, Autodesk; Mercedes Perez-Bode, Intrepid; Miranda Archer, CMP, Samsara; Rodney Hart, RainFocus; Alison Sadowski, Twilio; Melissa Wendt, OVATION; Audrey Horan, Brightcove; Andrew Swanston, ExCel London; Ciarra Jimenez, Universal Studios, Hollywood; Sasha Knipe, The Event Collective; Ramona Florian, Karen Sheldon, Chrissy Wean, Charysse O’Donnell, The Ritz-Carlton; Stephanie Tissot, Sherilyn Swan, Justin Mounts, Sedef Ozcana, Merry Law, Aimee Robertson, Ashley Lawrence, Hollie Ashby, Vanessa Grundner, Liz Reynolds, Junko Cohn, Holly Kerhoulas, Stephanie Alburger, Linda Shanley, Palo Alto Networks
Career Opportunities
Conference/Meeting Planner, The Bowen Group; Virtual Marketing Manager, Virtual; Director, Event Project Management, Event Manager, Senior Product Manager, and other job opportunities at George p. Johnson.
Click here for these and other job opportunities.
Interesting Articles
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One of the most important leadership traits has taken a hit. Here’s how to get it back
These ’11 Promises From A Manager’ Are Every Employee’s Dream
Be more productive: A neuroscientist explains how to get more done in less time