CEMA Newsletter: February 2026
Where Leadership Meets Community: Reflections from CL26
Bridgette Birdie
Vice-Chair, CEMA Advisory Board
This year’s PCMA Convening Leaders was special for many reasons. Not only did we return to PCMA’s founding city during America’s 250th anniversary year, but we did so at a moment when our industry is navigating rapid transformation. With 4,211 participants from 43 countries and more than 1,000 first‑timers, CL26 felt like a living snapshot of the future we’re collectively building.
As Vice Chair of CEMA and a new PCMA Board member, stepping into my first board meeting was both grounding and energizing. The tone in the room struck me immediately—welcoming, collaborative, and incredibly values-driven. It reminded me that leadership is not about the loudest voice. It is about creating space for others, listening with intention, and fostering trust. Those themes carried through the week—from Main Stage conversations to quiet moments in hallways that sparked big thinking.
Then came the CEMA Board meeting. Different room, same energy. CEMA has always been a community defined by community, clarity, candor, and a shared responsibility to elevate the role of strategic event marketing. At Convening Leaders, CEMA’s presence was truly felt everywhere – from our exhibit space to programming to peer conversations to the way CEMA leaders connect dots across the broader PCMA ecosystem.
One of the moments that stayed with me from the week was a small‑group conversation with Tabitha Brown, where she shared that joy and alignment are not outputs leaders manufacture—they’re choices we bring into how we show up. That perspective shifted something for me. It reframed leadership from what we deliver to how we behave when no one is watching.
Philadelphia reminded me that leadership is less about control and more about consistency. Less about titles, more about how you make people feel when they’re in the room with you. And communities like CEMA and PCMA play a defining role in shaping what that leadership looks like for our industry.
If you’re curious about CEMA, want to get more involved, or simply want to talk about the future of event strategy, let’s connect. This work is more meaningful when we shape it together.
Community
Member Spotlight: Marissa Snapp
Meet Marissa
A CEMA member since 2015, Marissa Snapp brings curiosity and bold thinking to her role as Sr. Director of Strategic Events at Confluent, where she designs purposeful, community-driven experiences.
Finding My Professional Home
Marissa first joined CEMA in 2015 at the encouragement of her then-boss, Michele Schneider. While she was grateful for the introduction, it’s in the past few years that she has truly leaned into the power of the community. Event marketing can often feel isolating — especially when navigating global shifts and constant change — but CEMA shifted that experience for her.
Being part of a community where the Advisory Board and staff are genuinely invested in each other’s success has been grounding. In a profession that is continually evolving and challenging, CEMA has become her strategic “sanity check” and a source of steady peer support. More than a network, it’s the professional home that keeps her inspired to push the boundaries of what’s possible in event experiences.
Where Inspiration Comes to Life
For Marissa, the CEMA Summit is the highlight of her professional year. She lives for the energy of reconnecting with longtime peers while building new, high-impact relationships that spark fresh ideas. The mix of thought leadership, innovative activations, and meaningful conversations is what makes the experience so powerful.
One standout for her has been CEMA’s growing focus on wellness — an essential priority in such a high-pressure industry. She leaves Summit each year feeling inspired, refueled, and ready to bring that same spirit of innovation back to her team. And yes, she’s already counting down the days until Toronto this summer.
Designing with Curiosity and Courage
Right now, Marissa is energized by a “test-and-learn” event her team is launching in San Francisco specifically for Data Engineers — a critical persona within Confluent’s ecosystem with very high expectations for how they spend their time.
The event is being treated as a laboratory: exploring what truly motivates attendance, what types of hands-on experiences resonate, and how to create genuine value. Her ultimate goal is to apply those insights to transform Confluent’s flagship Current event in Fall 2026. It’s the perfect intersection of strategy and human insight — understanding what makes a community feel truly “at home” at an event.
Balancing High Energy with Intentional Reset
To meet the demands of global event production, Marissa has learned to be intentional about how she resets and refuels. She’s drawn to podcasts and films — anything that tells a compelling story — because storytelling fuels her creativity and helps her think differently about how experiences are designed at Confluent.
On the lighter side, she unapologetically loves Bravo TV. In a world of high-stakes strategy and global logistics, a little “unserious” drama is wonderfully restorative.
And at the center of it all is her French bulldog, Moose. Whether they’re exploring San Francisco or she’s returning home from travel, Moose reminds her to stay present and find joy in the small moments. That balance allows her to show up as her most authentic, spirited, and grounded self every day.
Leadership Through Empowerment
Marissa’s guiding mantra is simple but powerful: Ask for what you need, work with what you have, and let your team shine.
For her, asking for what you need requires courage and clarity — the vulnerability to secure the resources necessary to move mountains. Working with what you have reflects the reality of event production, where adaptability and strategic thinking are essential. But the most meaningful part is letting her team shine. She believes leadership is about creating impact through others, and her greatest fulfillment comes from building environments where her team can excel and lead with confidence.
Keeping Humanity at the Center
As the industry looks ahead, Marissa sees AI becoming embedded in nearly every aspect of event marketing. While it’s an incredible productivity tool, she believes the real question is how to leverage it responsibly without losing the human element that defines meaningful connection.
She’d love to see CEMA lead with hands-on, approachable conversations about ethical AI — tackling topics like data privacy and bias in a way that feels empowering rather than intimidating. For her, the greatest opportunity lies in allowing AI to handle the heavy lifting so event professionals can focus on what they do best: designing authentic, memorable experiences that truly matter.
Quick Takes with Marissa
- Favorite event destination: Amsterdam
- Go-to productivity hack: Using Plaud to summarize meetings and action items
- Event-day essential: Cross-body bag and hand sanitizer
- CEMA inspiration: Debbie Brewer
- Biggest lesson this year: Resilience
A Note of Gratitude
Marissa is deeply grateful for the community of innovators and friends she’s found through CEMA. “Thank you for letting me share my story,” she says — and for being part of the journey that continues to inspire her every day.
Connect with Marissa on LinkedIn
CEMA Committees 2026
CEMA is now accepting applications for our 2026 Committees! Committees play a key role in shaping our programs, supporting our members, and advancing CEMA’s strategic priorities. If you’re looking to get more involved, expand your network, and help guide the future of the community, we encourage you to apply. Apply now!
From the Front Lines: Shifting from Passive Content to Purposeful Connection
Katie Paterson, Partner Mktg. Manager, Strategic Events & Programs | Okta
Jessica Buck, Senior Manager, Keynote Experience – Corporate Events | Okta
In 2026, the greatest competitor for an event marketer isn’t another conference—it’s an AI prompt. While 2025 was the year we “returned to scale,” it was also the year we learned a hard truth: our attendees no longer need us for information. They’re drowning in it. What they crave is orientation. This isn’t just a feeling; it’s a fact.
The latest Hilton “Why We Gather” report found that a staggering 84% of attendees are seeking authentic, human moments that digital platforms simply can’t replicate. As we move forward, our role must evolve from content providers to community builders, creating purposeful connections in an age of passive information.
As we look to 2026, here are a few things we’re thinking about as we build our event strategy:
Scaling “Human-First” Planning with AI
Industry optimism is at a five-year high, but so is the pressure to do more with less. We’ve moved past treating AI as a “cool tool” and started using it as the engine for our entire planning process. In one instance, integrating AI-driven automation into our workflow saved us 60+ hours over a 2 week span! This is about reclaiming time for our team to act as “experience architects” rather than logistics managers.
The Era of “Snackable” Content
The 2026 CSAE National Survey shows that 72% of attendees now prefer shorter, “snackable” content sessions of 40 minutes or less. At Oktane we validated this hunger by introducing AI-generated summaries for the first time—this net-new initiative resulted in a 45% engagement. This proves that in a world of digital noise, audiences value the “TL;DR” version that helps them navigate their own unique journeys. This modularity is the foundation for true personalization.
The Power of Personalization
We’ve moved past the era of the “one-size-fits-all” agenda. In 2025, we learned that overpacked schedules are the enemy of engagement, with 67% of attendees reporting a disconnect when downtime and personalization aren’t prioritized. This fatigue stems from a deeper misalignment: currently, only 40% of professionals feel the events they attended last year were actually tailored to their specific needs. To bridge this gap, our resolution for 2026 is to trade the “Mega-Session” for high-impact “Micro-Experiences.” By moving product-focused content out of stagnant breakout rooms and into our hands-on experiences, we are shifting the focus from passive listening to active, peer-to-peer discovery. The goal is an ecosystem of small, meaningful interactions that ensure every participant walks away with exactly what they need.
Maximizing Content Life and Lifecycle
AI gives us more ways to use our content, ensuring that a three-day event isn’t just a “one-and-done” moment. By using AI to slice live sessions into evergreen assets, we ensure that every conversation has a longer life. We are essentially building a persistent digital twin of our event knowledge base, allowing us to provide “meaningful, impactful events that not only connect people but also create lasting value” (Amex GBT).
If we design for the human first and the logistics second, we won’t just hit our numbers—we’ll build communities that last. As event marketers, we have the unique privilege of being the “pulse” of our brands. By taking the lessons of the past twelve months and turning them into more intentional, spacious, and personalized experiences, we aren’t just filling seats; we are shaping the future of how people connect. We are excited to see how all of you bring these insights to life and look forward to building that future alongside you.
CEMA’s Bold New Chapter: What I Saw at Convening Leaders 2026
Heather Shuman, CMM, DES | Celonis
Attending PCMA Convening Leaders 2026 in Philadelphia was a refreshing reminder of how much the events world is shifting and how CEMA is evolving right along with it. Over the past year, CEMA has taken big steps to visually and strategically align with PCMA, from updating our logo and color palette to creating a more cohesive presence at events. These changes aren’t just cosmetic, they’re helping position CEMA as a key player in the broader business events space, while still keeping our focus on the needs of corporate event marketers.
One standout moment was seeing CEMA make a big splash in The District this year. The panel sessions held in our booth and the energy around the brand felt fresh, confident, and connected to something bigger. For someone who hasn’t been fully in the PCMA orbit for a while, it was exciting to see how much opportunity this alignment is unlocking for visibility, collaboration, and elevating the role of event marketing in the bigger picture.
What really stood out were the honest conversations among both corporations and associations about the challenges we’re all facing: tighter budgets, proving event ROI, smaller teams, and the pressure to deliver personalized, high-impact experiences. But what was encouraging was how those challenges were met head-on with case studies, peer-led sessions, and a ton of hallway conversations focused on creative solutions. From leaning into tech to amplify content to creating year-round engagement strategies that stretch the value of a single event, there was no shortage of practical ideas to take home.
If you’ve been on the sidelines, now’s a great time to lean in. CEMA’s growing voice within PCMA means more access, more influence, and more ways to shape where our profession goes next. To support that, we want to hear from you! We would love to hear about your challenges, resolutions to obstacles, industry trends, case studies, etc.
For more information about submitting something to the monthly newsletter, please reach out to membership@cemaonline.com.
Learning
Kicking Off CL26 with CEMA – Philly Style

Kellie Mayrides, CMP | Event Strategy Group
What do you do when one of your favorite industry organizations comes to your very own city? Sponsor the welcome happy hour in true Philly style, of course!
For the second year, Event Strategy Group was proud to sponsor the CEMA Happy Hour on the opening night of PCMA Convening Leaders. We joined CEMA right around the time of the acquisition by PCMA, and we have always felt like we are among our people , so helping our corporate event marketing friends come together at CL was an easy decision.
We always approach our sponsorship activations with intention, and it was important that everything felt aligned and authentic. Barbuzzo, a beloved local spot and fellow woman-owned business, known for outstanding Mediterranean food and conveniently located near the convention center, hit all the marks. The warm, rustic space was filled to capacity with CEMA board members and a great mix of familiar and new faces.
To help folks brave the Philly chill in January, we sourced cashmere winter hats to keep people warm throughout the week. Because we love a personalized moment, we brought in a local chain stitcher to customize them on-site. From locals getting “Birds” stitched in green in honor of the Eagles to elegant monograms and fun icons like hearts, bows and stars, we loved seeing everyone’s personal touch. Everyone we met was buzzing with excitement for the conference – exactly the kind of energy we wanted to bring to opening night.
Thank you to everyone who came by – we hope to see you in Toronto in August!
UPCOMING EVENTS
Washington, DC | Business Events Industry Week | May 7, 2026
Visionary Awards
PCMA Foundation’s Visionary Awards recognize standout leaders and celebrate the best in the industry, including the new Corporate Event Marketer of the Year Award. Registration opens soon.
Details »
Las Vegas, NV | February 18-19, 2026
CEMA Study Tour: Cirque du Soleil
This Study Tour offers an inside look at how Cirque du Soleil plans and delivers large-scale live productions, revealing the operational discipline behind immersive experiences and the lessons event marketers can apply to their own programs.
Details »
Various Cities | Multiple Dates
CEMA Regional Exchanges: 5 Cities, Countless Connections
Join a select group of senior event marketers for dinner in your nearest city. It’s your opportunity to step outside your day-to-day and engage with peers navigating the same challenges and opportunities. Reserve your seat today.
East Bay, CA | February 12 »
Denver, CO | February 19 »
Seattle, WA | March 10 »
Boston, MA | March 25 »
New York City, NY | March 26 »
Austin, TX | Tomalo Grill, Austin | March 17, 2026
CEMA Pop-Up: SXSW
If SXSW feels like a blur, this is your moment to slow down, connect, and recharge with peers. Come together for an evening that’s all about genuine connections and good company in a warm, low-key space where conversations are real and the vibe is pure Austin. Register »
Louisville, KY | April 17-19, 2026
CEMA Study Tour: Kentucky Derby Festival
Go inside the Kentucky Derby to see how one of the world’s most complex live events is planned and executed at scale. This Study Tour cuts past race-day spectacles to focus on the strategy, operations, and decisions that make it work. Details »
Member Benefits
What will you learn next with your CEMA member benefits?

PCMA Institute’s annual subscriptions are included in your CEMA membership and grant you unlimited access to a digital library. You can also take advantage of a 20% discount on certificate courses. Explore all courses »
More ways to connect with local PCMA Chapters

Your CEMA membership now includes full access to your local PCMA Chapters and their events — expanding your opportunities to connect, learn, and engage in your region. Take a look at what’s happening near you and join the conversations, programs, and networking events in your region. Join your Chapter »
Why the Most Online Generation Still Shows Up for Events — And How to Design for Them
Recent research conducted by MCI Canada reveals why Gen Z values in-person events — and why in-person events remain their top choice for engagement. Read more »
