CEMA Newsletter: August 2024
A magical family reunion at Summit 2024
Brian Mason
VP, Strategy & Operations | CEMA
Last week, almost 600 participants came together at Seattle’s new Summit Conference Center for two and a half days of education, networking and fun. This was the best Summit I have attended in over 10 years. I was able to visit with so many old friends from across the country and made new connections that I am excited to grow. And the CEMA team heard many of you say the same.
In addition to building our community through genuine connections, including three keynotes where:
1) Projectory took us through interactive experiences that tackled the biggest issues of our industry.
2) We spoke with industry titans Catherine Simmons (Salesforce), Jeanne Robb (DocuSign), Tavar James (Better Up), and Jessica Kircher (Asana) on how they are handling their biggest event challenges: using AI in event development, aligning event strategies with organizational goals, and their innovative approaches to today’s cost management challenges.
3) Ali Daniels, SVP of the Seattle Kraken, shared her amazing story of growing her career up and sideways, and inspired us to carve out new paths. She challenged us to believe our career doesn’t have to look like anyone else’s and helped us find our own Balanced Brilliance.
Our education content featured over 30 breakouts on topics like:
- Brain-Based Leadership: Strategies for Coaching High-Performance Teams
- Harnessing AI for Pre- and Post-Event Content Creation
- How to Grow Your Events at Scale with Integrated Demand Generation Experiences
But it wasn’t all education; we had some very fun evenings, too. Visit Seattle welcomed us at the Museum of Popular Culture; the Las Vegas Convention and Visitors Authority and a host of partners hosted us at Vegas Fest on Monday; and we wrapped up the conference on a gorgeous summer evening at the mesmerizing Chihuly Garden and Glass Museum with our hosts InGo and TPN. I am exhausted writing about all this, but the energy was electric! I know I walked away pumped about all that is happening at CEMA.
We left with an exciting announcement about our 2025 host city: Austin, Texas. Sign up on our “Save the Date” to be the first to know when registration opens in 2025.
Building Community
The Transformational Impact of Mentorship in Experiential Marketing: Insights from CEMA Summit
By Angie Smith and Heather Schneider
A Meeting of Minds: The Origin of Our Topic
Heather:
Just a few months ago, as I was planning for Summit ‘24, I found myself reflecting on how much inspiration and support Angie has provided me in just two years – a connection that all started with a vulnerable moment at CEMA Summit last year. After one of her speaking sessions, I felt compelled to approach her. I had been following Angie for some time, always admiring her unabashed professionalism and authenticity. There was something about her presence that day that struck a chord with me. I had a gut feeling that someone like Angie was exactly the kind of person I wanted as a mentor.
So, without a second thought, I walked up to her and directly asked if she would consider being my mentor. I will admit, I first paid a compliment about her wardrobe. We all need an icebreaker, right?
As a CEMA member and now a new board member, I not only see the immense value that the organization offers, but I also experience it firsthand. I realized that this was the story I wanted to share at Summit – one that was deeply personal, but also a testament to the power of mentorship within our industry. And as I thought more about it, I knew this wasn’t just my story to tell; it was ours. That’s how the idea for this co-lead session came to be.
Leading the Session: Vulnerability and Authenticity
Angie:
Heather kicked off the session with a candid admission of her nerves, but she quickly turned that into an expression of excitement about sharing something deeply meaningful to her. In that moment, I knew we had set the tone for a session rooted in vulnerability and authenticity.
As the session unfolded, there was a moment when I had to look away from Heather and remind myself to stay composed. It’s one thing to discuss the value of mentorship in a private setting, but hearing Heather openly express the personal significance of our relationship in front of a live audience almost became overwhelming in the best possible way.
The Q&A session was a testament to how engaged the audience was. The conversation flowed effortlessly, with participants eager to share their own mentorship experiences. One of my mentees even took the opportunity to speak how mentorship had empowered him to ask his manager for a job title and salary that aligned with his ambitions – a step he admitted he might not have taken without the support and honesty from his mentors.
Looking Ahead: The Future of Mentorship
Angie and Heather:
The key takeaway from our session was that learning and growth are not solitary endeavors. Mentorship is a journey, one that requires vulnerability, honesty, and a willingness to listen. You can ask someone to be your mentor, but that’s just the beginning. The onus is on you to come prepared with your goals and expectations.
As we move forward, we’re excited about continuing this conversation. There’s so much more to explore, particularly the nuances of mentorship within a personal board of directors. Mentorship, like any relationship, evolves. Sometimes, you outgrow your mentor, or your needs change, and that’s okay. It’s crucial to be realistic about whether a mentor is still the right person for you. Our session at the CEMA Summit was just the beginning of a much larger conversation about how we can continue to support each other in our professional journeys.
For those who attended our session, we thank you for your engagement and your stories. For those who missed it, we hope this article gives you a glimpse of the transformative power of mentorship in our industry. Please follow THIS LINK for additional information and how you can begin.
– Sincerely,
Angie Smith and Heather Schneider
Ways to create and maintain successful partnerships take spotlight during CEMA Summit breakouts
By Jeremy Youett
In the matrixed world of corporate events, collaboration with partners is not just beneficial; it’s a necessity for success. By aligning on program goals, pooling resources, sharing expertise, and leveraging shared knowledge and learnings, partnerships can significantly amplify the impact of the event programs that many of us spend our professional lives supporting. However, the road to fruitful partnerships can also be challenging at times. Disconnected or unaligned partnerships can lead to miscommunication, inefficiency, and missed opportunities.
At the recent CEMA Summit, I had the privilege of moderating a session, “Partnering for Successful Event Strategy Design and Execution,” which brought together industry leaders to delve into the critical role that partnerships play in creating events that drive impact. We aimed to leave attendees with more expertise and knowledge than they arrived around four key areas:
- Why collaboration with partners is necessary for success
- How successful partnerships help achieve business objectives
- Why unaligned partnerships are an impediment to impact and execution
- And tips for creating trust to help build and sustain successful partnerships
The session covered real-world examples and practical solutions for event professionals looking to optimize their strategies through effective collaboration with both internal and external stakeholders. I had the pleasure of moderating the conversation among three industry veterans in different areas of the corporate event ecosystem, and with whom I’ve had the pleasure of creating successful partnerships over many years. They were:
Anita Cerana, CMP, National Account Director, Visit Seattle
Kati Quigley, Vice President, Portfolio Marketing, BMC Software
Lisa Lundeen , Senior Vice President, Brand Experience, Sparks
While we shared a fairly optimistic view of successful partnerships given the relationship I’ve developed with each of the panelists over many years and projects, it hasn’t always been easy. Having tough conversations, with respect and empathy, has been a cornerstone to our ability to find pragmatic and productive paths forward during challenging times. We shed light on the potential consequences of misaligned or unsuccessful partnerships, underscoring the need for a cohesive and collaborative approach to event planning, and we explored how we’ve all experienced challenges in the past that have served to help build more productive and trusting relationships in the longer term.
Attendees had the opportunity to engage with the speakers and learn from their collective expertise, as we aimed to speak to 3 key takeaways that can help underpin successful relationships. I hope these are useful as you think about how you can be a catalyst in your own role, and at your own organizations, for building successful partnerships that help you to drive more effective and impactful events and business outcomes in future:
- Communicate, communicate, communicate;
- Consistency, honesty, and transparency will help!
- A two-way dialogue is likely to lead better outcomes
Empower partners to support you and other stakeholders in the ecosystem
Think about the short-, medium-, and long-term time horizons when developing partnerships
Member Spotlights: Welcome Two New Advisory Board Members!
Kara Wooten is a passionate and pragmatic marketing professional with more than 20 years of marketing experience, specializing in strategic planning for Dell Technologies. Driven to create content and experiences that make an impact, Kara has an avid customer-first approach to everything she does, from vendor management to production and design, communications, event planning, all the way to execution. She thrives in fast-paced, changing environments and is not afraid of ambiguity. A problem solver by nature, Kara runs to chaos. She is currently responsible for developing Dell Technologies’ global partner event strategy and how Dell tells its transformative story to the marketplace through world-class events and engagements.
In addition to setting the global strategy, Kara and her team also drive efficiencies and consistency in experience to Dell Technologies’ top-tier partners at all advisory boards, and worldwide programs and industry events in their regional field teams. Before her current role, Kara spent her first four years helping to build the Dell Technologies energy vertical globally and the next four years driving campaigns and engagements for Dell Technologies OEM North America.
A University of Houston alumna with a BA in Marketing, Kara has a diverse background across the oil and gas and technology sectors. Her proficiency extends to product and partnership marketing, field marketing, strategic planning, and event management. Outside of her professional endeavors, Kara enjoys life in Tomball, TX, with her husband Bryan and their three sons. The family’s passion for sports, outdoor activities, and live music enriches their lives beyond the boardroom.
Lisa Logan is a Senior Program Lead at Cisco, managing C-level events and shows that create memorable and impactful experiences. Inspired by the evolution of events over the past decade, Lisa is excited to embrace the next generation of innovations. Known for her outgoing and social nature, she enjoys connecting with new people and sharing ideas. And, she has also discovered that her introversion has helped to hone her focus, creativity, and attention to detail, making each event unique. Living in Sonoma, CA, she is dedicated to a lifestyle of hiking, gardening, and enjoying the beautiful surroundings with her dog, Remy.
Event Marketers: Lend your voice and insights to the CEMA Benchmarking Study
Our industry benchmarking survey seeks to explore your perceptions of the events industry and leverage your expertise around effective event design, delivery, and impact. Your responses will provide critical insights into the future direction of the events industry that can benefit the CEMA community at large. The survey was sponsored by CEMA,the PCMA Foundation, Encore, and Hilton Hotels & Resorts. It was developed in association with PricewaterhouseCoopers.
UPCOMING EVENTS
September 17-18 | Las Vegas, NV
CEMA Study Tour: Workday Rising
Register here for this free member benefit »
October 9-10 | Sacramento, CA
CEMA Study Tour: Aftershock Festival
Applications open now! »
November 19-20 | Nashville, TN
CEMA Study Tour: CMA Awards
Applications open now! »
Learning
What will you learn next with your CEMA member benefits?
What will you learn next with your CEMA member benefits?
PCMA ELI’s annual subscriptions are included in your CEMA membership and grant you unlimited access to their library digital resources. You can also take advantage of a 20% discount on all certificate courses, including:
- Digital Event Strategist certification—new facilitated course registration open through next Monday, August 19.
- Event Accessibility Strategist certificate course begins September 12
- New! Crisis Management & Risk Mitigation for Events certificate course begins September 26.
- CMP Exam Prep course begins September 27—also available on demand!
- Event Measurement & Analytics certificate course begins October 1.
- On demand: Strategic Event Audience Engagement certificate course.
What to Do When Things Go Wrong: Event Crisis Management, Security & Risk Mitigation Insights from Disaster Experts
Brought to you by MGM Resorts International
Extreme weather events, protests, shooting, cyber attacks, and other natural or human-made disasters are now a fact of life for event professionals. Knowing how to mitigate, prepare for and respond to crises is an evolving challenge, but also an opportunity to shine as a trusted advisor. Join this webinar from PCMA Event Leadership institute for key principles, best practices, and tools to handle any crisis with confidence and professionalism.
Featured speakers: Juliette Kayyem (Harvard Kennedy School), Raymond Steiber (MGM Resorts International) & Jonathan Wickrow (Teneo Risk)
Moderator: Howard Givner (PCMA)
Executive spotlight
Mike Testa is the President and CEO of Visit Sacramento, leading a talented team dedicated bringing visitors to California’s Capital City.
Through Mike’s vision, community collaboration and consistent innovation, Sacramento’s identity has evolved from a sleepy Gold Rush town to an exciting West Coast destination for leisure, sports, music festivals, culinary exploration and business travel. Beyond sales and marketing, Mike has placed special emphasis on destination development, enhancing Sacramento’s profile and attracting new tourism visitation and revenue streams to the market. Mike has pioneered new events such as the Tower Bridge Dinner, was instrumental in attracting music festivals like Aftershock and GoldenSky, and led the conversation to bring the famed Michelin guide into the market. Mike often serves as a thought leader in the tourism space, offering fresh perspective on a DMO’s evolving role in shaping communities.
What We’re Reading
- Get actionable advice on building up your work profile by practicing self-promotion (Convene)
- 17 team-building activities for in-person, remote, and hybrid teams (Harvard Business Review)
- GBTA Convention in Atlanta Predicts International Business Travel Spending Will Soar (Travel & Tour World)
- Comic-Con 2024: 35+ Clever Ways Brands Engaged Pop Culture Fans in San Diego (BizBash)