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Jess Bruns

Senior Manager, Global Strategic Events, ServiceNow

Raised as the daughter of two US diplomats, Jess has had her fair share of international travel and moving. Growing up in an array of different countries and cultures, she had to adapt and manage frequent change, make friends fast, as well as attend many dignitary functions (aka events). Flash forward to her time at university, it wasn’t a surprise she earned her degree in business marketing and hospitality management and sought out a career in global events.

15 years later, as a Senior Manager for ServiceNow, Jess Bruns oversees global operations and execution of their strategic user conference, Knowledge. Her goals are to create events that deliver and showcase the celebration of ServiceNow’s customers, drive global consistencies, stimulate account growth, create and accelerate pipeline, and build brand affinity. She enjoys being creative and working in a fast-paced environment where every day brings a new challenge, collaborating across internal/external cross-functional teams and gets energized from being on-site seeing all the hard work and planning come to life.

Jess is currently based in Folsom, CA with her husband, two boys, (the eldest starting high school this year—yikes!) and two dogs. When not working (haha, funny) she can be found taking a class on her Peloton Bike or enjoying a nice book outside with a strong cup of coffee. She loves the CEMA community and is looking forward to seeing many friends at the Summit in a couple weeks.