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Mercedes Williams

National Account Executive, Visit Houston

The quote that has guided Mercedes Williams through life personally and professionally:

“People will forget what you said, forget what you did, but people will never forget how you made them feel.” -Maya Angelou

Mercedes Williams is an experienced hospitality professional originally from Port St. Lucie, Florida. She attended Georgia State University in Atlanta, where she was very active in service and community organizations while earning a business degree in marketing and management.

Following graduation, Mercedes accepted a position with Grand Hyatt Atlanta where she started as Corporate Management Trainee and then became a rooms division manager. She then joined Sara Lee Corporation’s sales team as an account manager before moving to join Hyatt Regency Houston as its meeting connection sales manager in 2009. She quickly moved up the management ranks during her four years there managing major market accounts, in 2013 she made a move to join the Grand Hyatt San Antonio as its senior sales manager.

Starting in May 2018, Mercedes joined the Visit Houston sales team as its national account executive handling west coast corporate accounts. For the past 10 years, she has been right in the middle of exciting changes in Houston and now a part of the team that showcases this amazing city every day.

Mercedes has been a member of CEMA for just one year, but this journey thus far has been a rewarding learning experience.

She loves spending time with her husband, Ron, and their two girls, Kamryn and Kali. In her spare time, she enjoys traveling, playing tennis and exploring the incredible food scene Houston has to offer.